During opening hours, OUTFIT will usually be able to handle and package your order immediately. We try to deliver on the following day (no delivery on Sundays) within the Netherlands (longer when shipped to a different country). Deliveries are made between Mondays and Saturdays, not on Sundays (in the Netherlands).
If a delivery cannot be made because you are not at home, the deliverery service will leave you a notification. In that case, the notification will indicate if your order will be delivered again at a later date, has been delivered to one of your neighbors or will be delivered to the nearest UPS pick-up point (in the Netherlands).
Note: when you receive the items you ordered, please inspect the exterior packaging for defects. In case of any defect, please report the defect to the transporter and contact us for further assistance.
Shipment costs
Shipment within the Netherlands costs €6.00 per order, regardless of how many items have been ordered.
Shipping costs to countries other than the Netherlands can be calculated on the shopping bag page once you have placed one or more items in your cart.
Delivery time
Within the Netherlands, orders placed before 16h00 (CET) we try to deliver on the following day (no delivery on Sundays). Within the rest of the European countries, orders will be delivered between 3 to 5 working days. Orders placed from a non-European country will have a delivery time of 7 to 20 working days.